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Solving the Problem of Dysfunctional Teams

Posted in: Team Culture & Dynamics — Carmel Byrne
To address dysfunction in a leadership team (or to capitalize on its existing functionality) it is first necessary to identify what the dynamic is.

Only the team members can do that. An executive coach telling a team that they appear to be dysfunctional or not operating at full capacity will not work.

Blue Chip Coaching’s approach is to start with a gap analysis process involving all members of the leadership team and designed to provide evidence to the team (based on their own honest, confidential feedback) of the current dynamic.

When the team can see the whole picture (not just their individual take on it) the platform is there for change. For example, if the gap analysis indicates a lack of accountability between the executive team members this can result from trust issues and/or a lack of clarity around expectations in respect of accountability.

Examples of improved executive team function and performance resulting from our leadership team development programmes include:

An executive team openly tabling and agreeing how to resolve trust issues

  • Agreement around the robust debate of issues critical to the leadership team and the business
  • Agreed behaviours within and outside the leadership team environment
  • Debate and agreement on the nature of the strategic contribution required from each member of the executive team
  • Agreement on responsibilities and accountabilities of all leadership team members

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